**Urgent: Tesco Clubcard Check, Says MSE**

Tecfai Editorial Team

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Post on Nov 13, 2024

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Urgent: Tesco Clubcard Check, Says MSE

MoneySavingExpert.com (MSE) has issued a vital alert for Tesco Clubcard holders, urging them to check their accounts immediately. The warning stems from a recent discovery of a potential error affecting some customers' Clubcard balances.

What's the Problem?

According to MSE, some Tesco Clubcard holders may have missed out on accumulating points, resulting in a lower balance than expected. This could be due to several factors, including:

• Technical glitches: Errors in the Clubcard system might have prevented points from being credited correctly.
• Missing transactions: Certain purchases may not have been properly linked to the Clubcard account.
• Voucher redemption issues: Problems with redeeming vouchers could have led to point deductions.

Why You Need to Check Your Clubcard

While the exact extent of the issue remains unclear, MSE strongly advises all Tesco Clubcard holders to take proactive steps. A simple check could reveal:

• Missing points: You might have earned more points than reflected in your current balance.
• Incorrect deductions: Points may have been deducted erroneously, resulting in a lower balance.

How to Check Your Tesco Clubcard Balance

To check your Clubcard balance, you can:

• Visit the Tesco website: Log in to your account and view your Clubcard statement.
• Use the Tesco app: Access your account through the mobile app to review your point balance.
• Visit a Tesco store: Ask a customer service representative to check your balance.

What to Do if You Find Errors

If you discover discrepancies or missing points, MSE advises contacting Tesco customer service immediately. Provide detailed information about the suspected errors, including:

• Dates of transactions: Identify the timeframe when you believe points were not credited or deducted incorrectly.
• Purchase details: Provide information about the items you bought and the stores you visited.
• Voucher details: If you redeemed any vouchers, provide their numbers and redemption dates.

Don't Miss Out on Your Rewards

By taking the time to check your Clubcard balance, you can ensure you're receiving all the rewards you've earned. Don't let valuable points slip away!

Remember: This information comes from MoneySavingExpert.com. We recommend you consult their website for the most up-to-date information and guidance.